Documentação da Hiseeucloud AppHow to Download the Hiseeu Camera App (Android & iPhone)
Where to download the free Hiseeucloud app for Android and iPhone, plus system requirements and install steps.
Hiseeucloud is the official companion app for Hiseeu cameras. It supports Wi-Fi wireless cameras, 4G cameras, wired network cameras, wireless kits, battery cameras, and dashcams. The app is a free download on both major app stores, with optional in-app purchases for cloud storage plans.
Official download links
- iPhone / iPad / Apple Silicon Mac: Hiseeucloud on the App Store
- Android: HiseeuCloud on Google Play
Note the spelling: the app is one word, Hiseeucloud (listed as HiseeuCloud on Google Play). Searching for "Hiseeu" alone may surface unrelated apps, so type the full name.
System requirements
| Platform | Minimum version |
|---|---|
| iPhone (iOS) | iOS 12.0 or later |
| iPad (iPadOS) | iPadOS 12.0 or later |
| Android | Android 6.0 or later |
| Mac | macOS 11.0 or later with an Apple Silicon (M1 or newer) chip |
The current release is version 4.9.5 (May 2026), and the app interface is available in 26 languages.
Install on iPhone or iPad
- Open the App Store on your iPhone or iPad.
- Search for Hiseeucloud, or open the App Store link above directly.
- Tap Get, then confirm with Face ID, Touch ID, or your Apple ID password.
- Once installed, open the app and allow notification permission so motion alerts can reach you.
Install on Android
- Open the Google Play Store on your phone or tablet.
- Search for HiseeuCloud, or open the Google Play link above directly.
- Tap Install and wait for the download to finish.
- Open the app and grant the permissions it requests. Notification permission is needed for alerts, and location permission is typically requested during Wi-Fi camera setup so the app can read your network name.
Make sure you have the right app
Hiseeu sells several product families, and not all of them use Hiseeucloud:
- EseeCloud serves the wireless, solar, and 4G kit families, and also offers Windows and Mac desktop clients.
- Guard Viewer serves Y-series PoE systems.
- iCSee serves X-series AHD systems.
Check your camera's quick start guide or the QR code on the box — it names the app your specific model needs.
Next step: add your camera
After installing, create an account, sign in, and tap Add Device to pair your first camera. The in-app wizard walks you through each supported device type.
Still stuck? Contact us or browse the Add Device & Setup guides.
Hiseeucloud FAQs & Guides
Central hub for frequently asked questions and guides about the Hiseeucloud app, cameras, and cloud services
Hiseeu Camera App for PC — Windows and Mac Options
An honest look at running Hiseeucloud on a computer, including the native Apple Silicon Mac app and workarounds for Windows users.